Safari URL Bar Bug SOLVED Switch Quanta Storage to iCloud
Chris Randall from Audio Damage, the developer of Quanta, has indicated they will update the app ASAP to eliminate this unanticipated iOS level bug from happening to any other Quanta users.
I share what happened to me and what I did to ultimately resolve the issue. My experiences may differ from yours so your mileage may vary.
What I Experienced
About an hour after updating to iOS 11.4.1 on my iPad Air 2, Safari now freezes after a few seconds and the built-in keyboard doesn’t appear when I touch the URL bar area at the top of the Safari app. I cleared the cache and toggled settings in the Settings app for Safari. Did a hard and soft reset, closed/opened Safari, powered down and restared the iPad but none of those solutions resolved the problem. Everything else I’ve tried in Safari is working as expected including bookmarks, favorites, Workflow, and opening Safari links from other apps including Mail and Notes work as expected.
I had a chat with Apple’s online support and the only option to address the issue would be to do a reset to the factory settings, restore the data from backup, and to download the apps from the App Store.
Unlike most Apple apps and all non-Apple apps, I can’t simply delete and download Safari as it’s not even in the App Store and only gets updated during iOS updates.
I decided to hold off on trying to fix Safari using the very cumbersome solution offered by Apple’s technical support person and will wait to see if the next iOS update will resolve the issue for me.
I hope at some point Apple will provide a way to delete and restore Safari as an option rather than their current dysfunctional approach discussed above. More details in the thread below.
In the Settings app I switched back to “iCloud” for the Quanta Document Settings. More details in the thread below.