Itrack dock inputs failing iOS 11.2.2

Comments

  • edited January 11

    my itrack dock stopped working at all (both input and outputs) since iOS 11 ...

  • edited January 11

    @dendy said:
    my itrack dock stopped working at all (both input and outputs) since iOS 11 ...

    First of all thanks for answering...
    So we should start investigating and sharing info. I will do a screen capture of version/firmware and come back. Also iPad model etc.
    Mine until 11.2.2 was working properly.

    With the recently battery gate and spectre gate Apple has open a bit the retro downloads.
    I’m downlading 11.2.1 and 11.2 and maybe I will consider to downgrade meanwhile signed versions were alive. Check for your devices if there is earlier working version, mate.

    http://www.getios.com/list-ios-releases-for-ipad-mini-4-(wifi)-28.html
    You have the selector for model version in the top of that page.

  • edited January 11

    i think in my case it is some hardware problem, nobody had problem after iOS11 .. maybe it's just coincidence ..

    i was never satisfied with this product, don't know if it was just my piece, but i got those issues:

    • occassional restart - for a split seond dock turned off and then again turned on .. tried various power adapters without success
    • there was noticeable disturbances and noises listenable in headphones (very very quiet, and not always - when they appear, they started to be little bit louder if i touched ipad screen).. if i recorded stuff, disturbances were also in recorded wave - so obviously some wrong shielding of input AD convertors or something like that ..

    I didn't tested it for few monts, after i updated to iOS11, don't know why i tried it again and realised that no audio is going in / out .. so maybe just something died inside...

  • Mine was working quite fine (even being mini4 and connector didn’t fit easy on)
    :pensive:

  • @Dubbylabby said:
    Anyone else?

    Do you mean your audio interface? If so, which one?

  • @Ben said:

    @Dubbylabby said:
    Anyone else?

    Do you mean your audio interface? If so, which one?

    Focusrite iTrack dock.

  • @Dubbylabby said:

    @Ben said:

    @Dubbylabby said:
    Anyone else?

    Do you mean your audio interface? If so, which one?

    Focusrite iTrack dock.

    Got it. I have the Alesis iodock and since the ios11 update I’ll get the “your iPad does not support this device” message.

  • Mine works fine, but I think I’m on the version before 11.2.2......

  • Some iTrack Dock units seem to have issues with the lightning connector assembly causing all kinds of weird problems. Only after I had mine "repaired" three times without any change and finally got a replacement unit from Focusrite after about 8 months, the problems were resolved.
    I'm not saying it's not an iOS 11.2.2 issue, this is just another possibility.

  • Thanks for sharing. I will take that in mind too.

  • edited January 12

    I'm on 11.2.1, no problems with my iTrack Dock. ( Use it for 3 years now, never had any problems )

    Thanks for the info, I think I'll wait with the update then...

    I'm using the 2017 iPad.

  • Uh oh, mine was working OK up to this point. Will have to test.

    The bloody USB MIDI thing is annoying how it works with some keyboards but not others, eh?

  • @Michael_R_Grant said:
    Uh oh, mine was working OK up to this point. Will have to test.

    The bloody USB MIDI thing is annoying how it works with some keyboards but not others, eh?

    I answered that in the past but finally bought iTrack due it fits my actual setup (novation controllers) but yes, it’s a mess...
    https://forum.audiob.us/discussion/18706/help-focusrite-itrack-dock-usb-input-issue

Sign In or Register to comment.