tascam us 16x08 - iPad 2 - iOS 9.3.5 - issues

hi there!
I need to understand if any of you has my same issue...

I have no sound with this set-up :
in = system input 11+12
effect = any (I tried Crystalline, Echopad, Grainproc and also nothing)
out = system output

do you know if there are issues about it?

thank you.

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